Yes, lowering electricity costs is the main reason people go solar. Way ahead of environmental concerns. Identifying that pain point is easy. Understanding why it is urgent now is what really matters.
Is it because the lead is afraid electricity prices will skyrocket?
Or did they hear about a new energy tax?
Or did they just buy a Tesla?
When you understand the trigger behind the pain, you gain leverage.
And that leverage brings you closer to the sale.
Once you uncover the real reason, that is gold. And too many reps just move on instead of using it.
Let’s say the client is worried about rising bills because they just bought a Tesla.
“Ah I see, congratulations on the Tesla. Yes, that will definitely increase your electricity usage.”
“In situations like yours, we usually see an extra $400 to $600 per year on the electricity bill.” Make the pain concrete.
“The good news is that with solar panels, not only would you avoid that increase, but your overall bill would likely decrease significantly.”
You move from fear to relief. From problem to solution.
It sounds basic, but you would be surprised how many of the calls we analyze with interested prospects end like this:
“Alright, I will send you the offer. Feel free to reach out if you have questions.”
Many sales agents are uncomfortable closing. They feel like asking for the sale is too aggressive. They imagine closing only means saying,
“Are you ready to buy now?” It does not have to be that way.
“We usually install within 8 weeks. Would that timeline work for you?”
Use that to test readiness and see if the customer is emotionally ready.
“Would it make sense for us to go through the specific offer together?”
“Is it okay if I walk you through the proposal in detail?”
Use it to transition from discussion to decision. Once they agree to small steps, moving toward a hard close becomes natural
You’ve just seen 3 common mistakes. But here’s the real question:
How many times did they happen in your team last week?
Gut feeling won’t tell you.
Random call reviews won’t tell you.
And conversion rates definitely won’t tell you.
At Testmyteam.ai, we analyze your sales calls and show you:
⬇️ Here is a short preview