Privacy Policy

Effective Date: April 27th, 2025

Testmyteam.ai (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services.

Information We Collect

We may collect the following types of information:

  • Personal details such as name, email address, phone number, and company name when you opt into our services

  • Call recordings and call metadata when you purchase our services, for the purpose of analyzing sales performance

  • Basic website usage data through functional cookies

How We Use Your Information

We use the information we collect to:

  • Deliver, operate, and improve our training and reporting services

  • Generate performance reports for your internal use

  • Communicate service updates, account notifications, and relevant information

We do not sell or rent your personal data to any third parties.

Data Storage and Security

We take the security of your data seriously. Your information is stored as follows:

  • Call recordings and metadata are securely stored on servers located in the European Union, certified according to DIN ISO/IEC 27001 standards

  • Other data may be stored on servers located in the United States, hosted by trusted service providers

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Use of Third-Party Services

We may use third-party providers to deliver our services, including:

  • HubSpot (CRM and communications)

  • Twilio (telephony services)

  • Synthflow (AI services)

These providers are required to maintain the confidentiality and security of your information.

Sharing of Information

We do not share your call recordings, performance data, or personal information with any third party, except:

  • As necessary to deliver our services

  • As required by law

  • With your explicit consent

Your performance reports and data are shared only with you.

Cookies and Tracking

We use only functional cookies to ensure the basic operation and security of our website. We do not use cookies for advertising or behavioral tracking purposes.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request corrections to your data

  • Request deletion of your data at any time

To exercise your rights, please contact us at [Insert Contact Email].

Upon request, we will delete your personal data from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Testmyteam.ai
Madrid, Spain
contact@testmyteam.ai